Returns And Refunds Policy

You have the right to cancel your order within 7 working days from delivery. You must notify us by e-mail of your intention to cancel within 7 working days from delivery.

Goods must be returned 'AS SOLD' in the original packaging complete 'AS NEW'. Goods must be complete, unused, and in 'AS NEW' condition (e.g. if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received.

Goods must be returned to our Returns Department within 14 days from authorisation. We are unable to accept returns of un-wanted and non-faulty items after the 14 days.

Earrings are non returnable.

Note:
You must organise the return of the unwanted items at your expense and risk. Returns cannot be accepted without prior authorisation and a returns authorisation number. The returns authorisation is valid for up to 14 days only. Goods sent back without prior returns authorisation will be returned back to you and the cost of delivery charged to you.

Back